Specops enhances uReset to strengthen password security for Cloud Entra ID.
Specops Software has announced that its self-service password reset solution, Specops uReset, now extends support to cloud-only Entra ID environments. This enhancement allows organisations using Entra ID, Microsoft’s cloud-based identity and access management service, to provide users with self-managed password reset capabilities around the clock. Previously available for on-premises and hybrid environments, this expansion offers organisations operating fully in the cloud the same functionality as those with traditional infrastructure setups. Password management remains a significant challenge for IT support operations, with industry analysts reporting that around 40% of all IT help desk calls concern password-related issues. By introducing self-service password reset options with uReset, organisations can shift a substantial portion of routine help desk workload away from IT staff, thereby improving productivity and reducing operational expenses.
The latest version of Specops uReset introduces several enhancements beyond native Entra ID password reset options. These enhancements include flexible multi-factor authentication (MFA) with over 20 authentication choices, such as Microsoft Authenticator, Okta, Duo Security, Yubikey, and Specops:ID. Users benefit from real-time feedback during password creation and have access to breached password protection, leveraging a database of over four billion compromised credentials. The update also emphasises privacy-first enrolment processes, ensuring that individuals’ data is managed appropriately throughout authentication events. By enabling users to securely reset their own passwords through verified identity challenges, cloud-only Entra ID organisations can dramatically reduce help desk volume while improving user satisfaction and productivity. Specops uReset is now uniquely positioned to support cloud, hybrid, and on-premises customers, allowing IT teams to focus on strategic initiatives instead of routine password resets.
Categories: Password Management, Cloud Computing, IT Support Solutions
Tags: Specops uReset, Self-Service Password Reset, Entra ID, Cloud Computing, Multi-Factor Authentication, Password Management, IT Help Desk, User Satisfaction, Security, Compliance Standards