Rimini Street Partners with GSA Schedule, Offering US Agencies Savings of Up to 50%

Rimini Street has secured a position on the U.S. General Services Administration (GSA) Multiple Award Schedule, enabling U.S. government agencies to directly access its Oracle, SAP, and VMware support and security services. This development allows federal, state, local, and tribal government bodies to procure Rimini Street’s support solutions through the GSA Schedule, streamlining procurement processes and potentially offering annual maintenance fee savings of up to 50% compared to standard software vendor costs. The company, which provides enterprise software support and management solutions globally, has already assisted clients in saving nearly USD $10 billion, funds that have been redirected towards cost savings and new technology investments.

The services offered by Rimini Street include comprehensive support for current Oracle, SAP, and VMware software releases, guaranteed for up to 15 years from the contract signing, with no obligation for clients to upgrade or migrate to new platforms during that period. The company guarantees a 10-minute engineer response time and a four-hour resolution target for critical cases, available 24/7 throughout the year. Support for application customisations is included at no additional charge as part of the standard service. With a global team of over 1,000 engineers, Rimini Street acts as an extension of client IT departments, focusing on maintaining system uptime and optimising software performance. This support also includes security solutions designed to extend the lifespan of existing Oracle, SAP, and VMware products, thereby avoiding disruptive vendor-mandated upgrades or migrations. 

Categories: Government IT Support, Software Maintenance Solutions, Cost Savings and Efficiency 

Tags: Rimini Street, GSA Schedule, Government Agencies, Oracle Support, SAP Support, VMware Support, Cost Savings, IT Modernisation, Software Lifecycle Management, Security Solutions