Microsoft Office.com Experiences Significant Outage, Investigation in Progress
Microsoft’s comprehensive suite of online services, including the central Office.com portal, is currently facing a significant and widespread outage. This disruption has left millions of users unable to access essential productivity applications. The company has confirmed the issue and is actively investigating the root cause to restore service as quickly as possible. The outage, which began escalating earlier this evening, is preventing users globally from accessing the web-based versions of Word, Excel, PowerPoint, Outlook, and other key components of the Microsoft 365 ecosystem. Users attempting to visit Office.com or log into their accounts are encountering error messages, which hinder access to their documents, emails, and collaborative workflows. This situation has brought productivity to a halt for countless businesses, educational institutions, and individual users who rely on Microsoft’s cloud for their daily operations. Social media platforms, particularly X (formerly Twitter), are filled with reports from frustrated users unable to access critical files or communicate through their Outlook accounts.
The impact of this outage is especially severe for organisations that depend exclusively on Microsoft’s cloud infrastructure, as core business functions have been rendered inaccessible. While some users may still utilise desktop applications, any functionality requiring a connection to cloud services like OneDrive or SharePoint remains unavailable. Initial reports suggest that the outage is global, with users from North America, Europe, and Asia confirming their inability to connect to Microsoft 365 services. The issue appears to stem from a core failure affecting authentication or service delivery for the entire online suite. Microsoft has officially acknowledged the problem on its service health status page and through its communication channels. An update posted at 7:02 PM (GMT+5:30) confirmed the ongoing investigation. The notice stated, “We’re investigating an issue where users may be unable to access multiple Microsoft 365 services.” Microsoft engineers are working diligently to diagnose the problem, which could range from a faulty configuration change to a critical hardware or network failure.
Categories: Service Outage, Microsoft 365, User Impact
Tags: Outage, Microsoft 365, Office.com, Productivity, Applications, Authentication, Cloud, Services, Investigation, Users